FAQ

I have water/flood damage and need assistance. What time can I call you?

We have teams of certified water damage experts on call 24/7. We understand that water damage can happen at any time and any day.

Why choose D&W restoration?

We are here to help you (the homeowner). We work in this field because we care about what happens to you! We are a recovery/restoration company that assists people in restoring their lives after a loss not just four walls! Primarily, customers have insurance to aid in the cost of any repairs, but less often do they have an advocate during the recovery/restoration process. Your recovery is our top priority! We are locally owned and operated. We consider you our neighbor and we are small enough to listen and large enough to deliver!

My insurance company recommended a restoration company; do I have to use them?

Texas insurance law allows you, the homeowner, to use the contractor of your choice. We work for you not the Insurance Company. D&W Restoration collaborates with you as your advocate throughout the entire claims process.

How long will the process take?

That is an open-ended question. Contact us today and upon inspection we can give you a better timeline to get your home restored.

We have been wanting to do some remodeling for the last few years and since our floors will be replaced, we thought it would be a good time to install new cabinets in our kitchen. Do you provide remodel services outside of insurance scope?

Yes, our reconstruction division can assist you with your desire to remodel. We have experts on staff to assist with design and construction. Whether it is as simple as painting a single room, new kitchen cabinets, or a total home makeover we can make your remodel dreams become reality.

Do you offer any warranties?

We provide a 3-year workmanship warranty on all work provided.

Contact Us

If this is an emergency, please call 972-704-3911 for immediate service, 24/7.